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FAQs

Listed below are some of the more common questions we are asked. If you do have a question and can’t find the answer below please do not hesitate to contact us.

Q: Can we view the cars?
A: Yes we are happy to have you come and view the cars, and also have a sit in the cars of your choice to give you an idea of the amount of the space available for you in the car. Just contact us to arrange an appointment or come along to one of the events listed on our website where our experienced staff will give you a guided tour of the vehicles and give you any additional information you may need.


Q: Where are you based?
A: We are in Bradford, West Yorkshire.


Q: How many cars do you have?
A: We currently have up to 7 cars available.


Q: How much deposit do l need to pay?
A: £50.00 per car non-refundable booking fee is required to secure the date, with the balance being due one calendar month prior to the wedding day.


Q: How can l pay for the hire of the cars?
A: Cheque or cash.


Q: Do you only take wedding bookings?
A: Yes we are a fully committed wedding hire company.


Q: Are these cars vintage?
A: No. (But does it matter!!!) These cars are relpicas based on 1930’s looks. As our sister company Repli-car we have built many of these cars for other wedding car providers. These cars when built have to meet modern safety standards before they can be registered. They are therefore built for modern day motoring, can cover distances without the use of trailers or transporters and can travel at the national speed limit as any other vehicle. Most mechanical parts are off the shelf and readily available and in most instances we hold many of these parts on our own premises


Q: Do the open tops cars have roofs?
A: Yes. All our cars are suitable for all weathers and all seasons. All vehicles have full heating systems. The convertibles have a hood which only takes a few minutes to take up or down. It is not particle to take to hood up and down constantly during a wedding, so we request that this is planned for once during the wedding, usually this would either be from the church to the reception, or at the reception. We often manage to drop the hoods for a few photos even for out of season weddings once we get to the reception.


Q: Do you have umbrellas in the cars?
A: Each car has one umbrella which the driver will use to cover as many of the bridal party as is possible. However it is always advisable to have a supply on standby should the day be inclement, and it is always a good idea to have ushers on standby to assist.


Q: Do you offer cars for other events?
A: We do not undertake any other work other than weddings.


Q: Can you do weekday weddings?
A: Yes. We can accommodate weddings for almost any day of the year.


Q: Do your drivers wear a uniform?
A: Yes. These are provided by the company to ensure they match as near as possible. Our chauffeurs wear a traditional chauffeur’s hat, including cockade. We have three stand by drivers available should any driver be unavailable at short notice. All the drivers are correctly employed by Exclusive Wedding Cars and as such are on PAYE tax and are not cash in hand.


Q: Who owns the vehicles?
A: We own all the vehicles offered and do not sub contract to other companies.


Q: Are the cars insured?
A: Yes we hold full wedding hire insurance.


Q: How soon do I need to book a wedding car?

A: As early as possible to avoid disappointment. We often have bookings in place 2 years in advance, but we can also cater to weddings with only 24 hours notice.


Q: Do you do Civil Ceremonies?

A: Yes. Our pricing is based on 2 ½ hours and we often need to start 1 – ½ hours prior to the ceremony time, we stay after the ceremony to take the couple for a short trip to allow them some private time ( as would a couple when they are going from the church to a reception), or go to another location for a few photos. We have found many of our customers contact us to say how much they have enjoyed this and it has been a very special time.


Q: Will you attend any type of ceremony?

A: Yes. We provide a service to all couples for any religion. Our timings are based on a traditional church wedding, but we can tailor timings to suit. For example many Asian weddings require a split session quotation which would have need of our service in the morning and for a return trip later in the day. Some Christian services may run longer that the average 45 minutes and some couples have particularly close contact with the church and may have refreshments there before travelling to the reception.


Q: Do you have a price list?

A: No. Prices are tailored to individual requirements based on distance, journeys involved, time of year, day of week, etc. When all transport arrangements have been discussed we will provide a quotation based on this.


Q: How much is the deposit?

A: Our booking fee is set at £50 per car.


Q: When do I need to pay the balance?

A: Balance payment is due 1 month prior to the date of the wedding.


Q: What payment method do you accept?

A: Cheque or cash.


Q: How much will we be charged should we cancel?

A: Unlike many companies we do not charge a penalty should you need to cancel with us. We reserve the right to hold the booking fee but recognize that cancellations are usually due to unfortunate and unforeseen circumstances. We simply ask customers to advise us as soon as possible and confirm this in writing. We also return any extra payments made on account above the aforementioned booking fee.


Q: How long do we have the car?

A: Timings for church/register office bookings are based on the following criteria and, in our experience, most weddings will come within these bands: -

  • Pick-up ½ hour before ceremony.
  • Ceremony up to 45 minutes.
  • Photography at Church/Reception 1 hour.
  • Journey to reception 15 minutes.

If the hirer requires extra time i.e. it is planned to have a full nuptial mass, or extra locations are required for photography, this must be advised and agreed at the time of booking so that extra time can be allocated and charges agreed.

Timings for civil ceremonies are based on the following: –

a. Pick- up 1 hour prior to the ceremony (the registrar requires the bride to be at the venue 10/15 minutes prior to the booked time.

  • Ceremony time 30 minutes.
  • Short trip for bride and groom to have some private time 15 minutes.
  • Photography up to 45 minutes (may include a second location).

Q: How do we book?

A: As we have stated we always recommend that you visit us so inspect the cars. Bookings can be taken at that time in person or later over the telephone. We often take bookings on the day at wedding fairs or again at a later date when dates and times have been booked.


Q: Can we make a provisional booking?

A: We are happy to reserve cars for up to 7 days without the confirmation booking fee, however we reserve the right to cancel any reservation made which exceeds this period, unless the customer contacts us to agree a further period in excess of this 7 day time limit.


Q: Do we get written confirmation?

A: All customers are required to complete a detailed booking form which includes all agreed travel requirements. If any further amendments are to be made at a later date, eg more time, distance or extra photographic locations are added, these may incur an extra charge. It is important that the customer keeps us advised of any changes as soon as they are known as this may affect the contract we have with you. We will contact the customer 1 month prior to the wedding date to finalise all arrangements.


Q: Is it possible to do more than a trip?

A: Yes. If this is practical. We use our long experience to advise customers on what is possible. Weddings need to be a relaxed day. It is always better to lose time than to risk being late by asking us to cover too much distance. Traffic conditions can increase travel time considerably, and unexpected road works or heavy traffic can make a huge difference on the day. Should distances be very close we can also pick up the groom’s party, but again we would advise customers if this is practical. We recommend that there be only one journey from the church to the reception so that the happy couple get the best from the transport they have chosen.


Q: Is it possible to do more than a trip?

A: Yes. If this is practical. We use our long experience to advise customers on what is possible. Weddings need to be a relaxed day. It is always better to lose time than to risk being late by asking us to cover too much distance. Traffic conditions can increase travel time considerably, and unexpected road works or heavy traffic can make a huge difference on the day. Should distances be very close we can also pick up the groom’s party, but again we would advise customers if this is practical. We recommend that there be only one journey from the church to the reception so that the happy couple get the best from the transport they have chosen.


Q: Can we have ribbons on the car?

A: No. It is illegal to obscure vision for drivers. We do however have a floral decoration on the front of the cars which is chosen in a neutral shade so as not to clash with any carefully selected colour scheme.


Q: Our church and venue do not have any area for photos, what can you suggest?

A: We appreciate that not all churches/venues have suitable areas for photos so are happy to visit another location by prior arrangement.


Q: Do you carry passengers under 14 years?

A: Yes. but this must be discussed with us at the time of booking.


Q: Do you do more that on wedding on the day?

A: Yes, dependant on timings. Transport is not required for the full day. We do not charge you for time you obviously do not need. When we arrive at the reception venue, after a few photos you will not require the car any longer. Any viable business needs the generate enough turnover to re-invest in the business to upgrade, maintain and replace equipment. We believe the quality of the cars speak for themselves, but this can only be achieved if we have enough profit to invest back into the cars. Obviously should timings allow we use our experience to judge if it is reasonable to accept another booking for the same car, eg we may have a wedding ceremony booked in taking place at 11am and receive a further enquiry for a wedding for 4pm in the afternoon in the local area. In this instance there would be no reason not to be able to take the second wedding and use the same car.


Q: What if the car breaks down?

A: Whilst every effort is made to ensure that our fleet is maintained to the highest standard there is always the possibility as in any such business of mechanical failure. As we point out in our information about the company the owner is a City and Guilds trained motor mechanic and auto electrician. We also keep an abundance of parts in stock to try to cover as many problems as possible, but it would be impossible to promise that a case like this would never arise. There may be a situation when we would be unable to cover a breakdown in time or that distance does not allow us to replace a vehicle in time to ensure the wedding is not delayed, it would be foolish to promise the impossible. We would provide a replacement car if at all possible, it is obviously not in our interest to have a reputation for unreliability. In the unfortunate event of us being unable to provide an alternative vehicle we agree to refund the full cost of the hire of that vehicle.


Exclusive Wedding Cars
Wedding Cars in Bradford, Leeds, Halifax and Surrounding Areas.

Wedding Car Hire in Bradford, Halifax and Leeds
Exclusive Wedding Cars
Testimonials
Just wanted to say a huge thank you for providing our wedding cars on June 12th. They both looked fantastic and we were lucky enough to have the weather to drive to Rudding park with the roof down which was fantastic. - Yours Kate & Mike Kell